//
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// AIHelpSDKConfig
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//
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// Created by AIHelp.
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// Copyright © 2020 aihelp.net. All rights reserved.
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//
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#import <Foundation/Foundation.h>
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typedef NS_ENUM(int,AIHelpTokenPlatform) { /* PushTokenPlatform enum*/
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AIHelpTokenPlatformAPNS = 1, // Apple APNS
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AIHelpTokenPlatformFirebase = 2, // firebase-FCM
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AIHelpTokenPlatformJpush = 3, // Jpush
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AIHelpTokenPlatformGeTui = 4, // GeTui
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AIHelpTokenPlatformHUAWEI = 6, // HUAWEI
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AIHelpTokenPlatformOneSignal = 7, // OneSignal
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};
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typedef NS_ENUM(int,AIHelpFAQShowConversationMoment) { /* ConversationMoment enum, show ContactUs moment */
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AIHelpFAQShowConversationMomentNever = 1, // Never show
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AIHelpFAQShowConversationMomentAlways = 2, // Always show
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AIHelpFAQShowConversationMomentAfterMarkingUnhelpful = 3, // Show after unhelpful with Faq detail
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AIHelpFAQShowConversationMomentOnlyInAnswerPage = 4, // only in answer page show
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};
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typedef NS_ENUM(int,AIHelpPublishCountryOrRegion) {
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AIHelpCN = 1,
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AIHelpIN
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};
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typedef NS_ENUM(int, AIHelpFAQSupportEntrance) {
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AIHelpFAQSupportEntranceHomePage = 1,
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AIHelpFAQSupportEntranceQuestionList = 2,
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AIHelpFAQSupportEntranceAnswerPage = 3,
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AIHelpFAQSupportEntranceAfterMarkingUnhelpful = 4,
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AIHelpFAQSupportEntranceFAQNotFound = 5,
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};
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typedef NS_ENUM(int, AIHelpLoginStatus) {
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AIHelpLoginSuccess = 1,
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AIHelpInvalidUID = -1,
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AIHelpAuthError = -2,
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};
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typedef NS_ENUM(int, AIHelpEventType) {
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AIHelpEventInitialization, // Event for SDK initialization
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AIHelpEventUserLogin, // Event for user login
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AIHelpEventEnterpriseAuth, // Event for enterprise authentication
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AIHelpEventSessionOpen, // Event for opening a session (window)
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AIHelpEventSessionClose, // Event for closing a session (window)
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AIHelpEventMessageArrival, // Event for message arrival
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AIHelpEventLogUpload, // Event for log upload
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AIHelpEventUrlClick, // Event for URL click
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AIHelpEventUnreadTaskCount, // Event for Task unread count
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AIHelpEventConversationStart, // Event for conversation start
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};
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typedef void (*AISupportAsyncEventListener)(const char *jsonEventData, void (*acknowledge)(const char *jsonAckData));
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#pragma mark - ECServiceUserConfig
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@interface AIHelpUserConfig : NSObject
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- (id) init NS_UNAVAILABLE;
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@end
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@interface AIHelpUserConfigBuilder : NSObject
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@property (nonatomic, copy)NSString *userName; // default is "anonymous"
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@property (nonatomic, copy)NSString *serverId; // default is nil
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@property (nonatomic, strong)NSArray *userTags; // If you assign this field with existing tags from aihelp admin dashboard, the tickets created by current user will take these tags by default.
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@property (nonatomic, strong)NSDictionary *customData; // Set custom meta data you want to see in the aihelp admin dashboard.
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@property (nonatomic, assign)BOOL isSyncCrmInfo; // If you set this to true, when you update current user's information, the sdk will sync user's information to you crm database.
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- (AIHelpUserConfig *)build;
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@end
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#pragma mark - AIHelpApiConfig
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@interface AIHelpApiConfig : NSObject
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- (id) init NS_UNAVAILABLE;
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@end
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@interface AIHelpApiConfigBuilder : NSObject
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@property (nonatomic, copy)NSString *entranceId;
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@property (nonatomic, copy)NSString *welcomeMessage;
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- (AIHelpApiConfig *)build;
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@end
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#pragma mark - AIHelpLoginConfig
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@interface AIHelpLoginConfig : NSObject
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- (id) init NS_UNAVAILABLE;
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@end
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@interface AIHelpLoginConfigBuilder : NSObject
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@property (nonatomic, copy) NSString *userId;
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@property (nonatomic, assign) BOOL isEnterpriseAuth;
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@property (nonatomic, strong) AIHelpUserConfig *userConfig;
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- (AIHelpLoginConfig *)build;
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@end
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